Virgin Media are a disgrace

January 25, 2011 · Posted in Rants . . . · 4 Comments 

This evening I have wasted around 3 hours dealing with my intermittent (and that’s being nice about it) 50M Broadband service.

I had my 10M connection upgraded to Virgins 50M service last Tuesday. The engineer who installed it said that the Modem took much longer than normal to connect and once he’d left I found that I had to call up and activate it again, despite him having already done this once.

Since then I’ve restarted the modem, so called Super Hub, on an almost daily basis Read more